Privacy Policy
Effective Date: 8 April 2025
Welcome to tickets.furflr.com, the official ticketing platform of Furflr Pte Ltd (“Furflr”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.
1. Information We Collect
When you use our site to purchase tickets or subscribe to our mailing list, we may collect the following personal data:
•Name
•Email address
•Phone number
•Billing address
•Payment information (processed securely via third-party providers)
•Purchase history and preferences
•IP address and browser/device information (via cookies)
2. How We Use Your Information
We use your personal data to:
•Process and manage your ticket orders
•Send you order confirmations and event updates
•Respond to inquiries and customer service requests
•Send promotional emails and newsletters (if you opt-in)
•Improve our website, services, and customer experience
•Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
•Trusted third-party service providers (e.g., payment processors, email service providers, analytics tools)
•Legal authorities when required by law
•Event partners, only where relevant and with your consent (e.g., lucky draws or promotions)
4. Email Marketing & Newsletters
If you opt-in to our newsletter, we may send you updates about:
•Asia Cat Expo, Singapore Cat Festival, and other Furflr events
•Special promotions or partner offers
•Exclusive behind-the-scenes content
You can unsubscribe at any time by clicking the link in any of our emails or by contacting us directly.
5. Cookies & Analytics
We use cookies and analytics tools (like Google Analytics) to understand how visitors use our site and improve your experience. You can control cookie settings in your browser.
6. Data Storage & Security
Your data is stored securely on servers provided by our web hosting and payment partners. We take appropriate technical and organizational measures to protect your information.
7. Your Rights
You have the right to:
•Access the personal data we hold about you
•Request correction or deletion of your data
•Withdraw consent for marketing communications
•Lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore
To exercise any of these rights, contact us at [email protected].
8. Third-Party Links
Our site may contain links to third-party websites (e.g. payment gateways, social media platforms). We are not responsible for the privacy practices of those sites.